Question 1

Can I pay with UPI?

Accepted Answer

Yes. DataDack takes UPI and Razorpay alongside cards, all in rupees. You do not need an international credit card to run production infrastructure here, which is the usual blocker when an Indian team tries to buy from a foreign cloud.

Question 2

Do I get a GST invoice?

Accepted Answer

Yes. Every payment is a flat rupee amount with a GST invoice you can claim input credit against. There is no dollar conversion, no forex markup on your card statement, and no separate overseas payment to reconcile at year end.

Question 3

Do I need an international credit card?

Accepted Answer

No. UPI, Razorpay and Indian cards all work. Foreign providers bill in dollars and need a card cleared for international transactions, which is why finance teams at Indian companies often cannot approve them without a corporate card.

Question 4

How can DataDack be so much cheaper than AWS?

Accepted Answer

The comparison is the table on this page, plan by plan, against AWS Mumbai. That percentage is not a claim about DigitalOcean, Utho, E2E Networks, OVHcloud, Vultr, or anyone else. Prices exclude GST. A GST invoice is issued.

Question 5

What's the difference between reserved and on-demand pricing?

Accepted Answer

Reserved is a flat monthly rate. Hourly is the same plan billed by the hour, up to that monthly cap. The AWS Mumbai comparison on each row is the matched price, not a separate discount.

Question 6

Are there any egress or bandwidth fees?

Accepted Answer

Traffic inside a VPC is ₹0/GB. Tenant bandwidth is 1 Gbps shared. A NAT gateway is a flat monthly charge, with no per-GB processing surcharge. L3/L4 DDoS protection and one IPv4 are included.

Question 7

Is DDoS protection really included on every plan?

Accepted Answer

Yes. Always-on L3/L4 mitigation is standard on every VPS and VM, including the Starter tier - never a paid add-on.

Question 8

Which region are servers deployed in?

Accepted Answer

The live region is Noida (ap-south-3). Mumbai is announced and is not deployable. Data stays in Noida. Consent, purpose and retention under the DPDP Act stay with the application.

Question 9

Can I cancel anytime?

Accepted Answer

Yes. There are no long-term contracts - destroy an instance whenever you like and billing stops. Hourly instances are billed only for the time they run.

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